Recent General Posts
How We Are Faster to Any Size Disaster™
2/21/2024 (Permalink)
Welcome to an exclusive behind-the-scenes journey with SERVPRO of Dyersburg/Union City! This February, we're peeling back the curtain to share the fascinating world of water and fire restoration. Join us on an adventure as we uncover the secrets, challenges, and triumphs that make up our daily lives.
The Team's Superpower: Rapid Response Ever wonder how we spring into action so quickly? It's all about our rapid response capabilities. SERVPRO of Dyersburg/Union City operates around the clock, ready to tackle water and fire emergencies promptly. We take pride in being your local superheroes, arriving on the scene with the speed and efficiency you can rely on.
Cutting-Edge Technology: Our Sidekick in Restoration Behind every successful restoration is cutting-edge technology. Our arsenal includes advanced equipment like moisture meters, thermal imaging cameras, and specialized cleaning tools. These high-tech gadgets empower us to assess, restore, and bring your property back to life with precision.
The Water Damage Nemesis: Mold Mold is the arch-nemesis we battle during water restoration. Our experts are armed with extensive knowledge and cutting-edge techniques to combat mold growth. We'll uncover the secrets of mold prevention, remediation, and ensuring your home stays resistant to mold after water damage.
Fire Restoration: Rising from the Ashes Fire damage presents unique challenges, but our team is equipped with specialized training and expertise. From smoke odor removal to structural restoration, we'll share the inside scoop on how we transform fire-damaged properties, helping them rise from the ashes.
Customer Stories: Triumphs and Transformations Behind every restoration project is a unique customer story. We'll share some inspiring tales of triumphs and transformations, highlighting the resilience of homeowners and the dedication of the SERVPRO of Dyersburg/Union City crew.
Training: The Secret Sauce to Excellence Our team's expertise is no accident – it's the result of rigorous training. Get an insider's view of our training programs, certifications, and continuous learning initiatives that keep us at the forefront of the restoration industry.
Community Engagement: More Than a Restoration Team SERVPRO of Dyersburg/Union City isn't just a restoration team; we're a part of the community. Discover our commitment to community engagement, local sponsorships, and initiatives aimed at making a positive impact beyond restoration.
Nurturing a Healthy Home
2/18/2024 (Permalink)
As February unfolds, SERVPRO of Dyersburg/Union City is here to guide you through essential home maintenance tasks to ensure your living space remains a healthy and comfortable haven. Winter brings its own set of challenges, and proactive maintenance is key to preventing issues and preserving the well-being of your home. Let's delve into practical steps you can take this February.
Inspect and Clean Gutters: Winter weather can lead to debris buildup in your gutters. Ensure proper drainage by inspecting and cleaning gutters of leaves, twigs, and other obstructions. This simple task prevents water damage and protects your home's foundation.
Check and Seal Windows and Doors: Prevent drafts and conserve energy by checking for gaps and cracks around windows and doors. Use weatherstripping or caulk to seal any openings, enhancing insulation and keeping your home warmer.
Monitor Indoor Humidity Levels: Maintain optimal indoor humidity levels (ideally between 30-50%) to prevent mold growth. Use dehumidifiers in damp areas, such as basements, and ensure proper ventilation to reduce the risk of moisture-related issues.
Test Smoke and Carbon Monoxide Detectors: February is an ideal time to test your smoke and carbon monoxide detectors. Replace batteries if needed and ensure these life-saving devices are in proper working condition.
Inspect and Clean Dryer Vents: Lint buildup in dryer vents poses a fire hazard. Clean the lint trap after each use and schedule a yearly inspection of the dryer vent to prevent potential fire risks and improve efficiency.
Service Your HVAC System: Schedule a professional HVAC system inspection and service. This ensures your heating system operates efficiently, reducing energy consumption and enhancing indoor comfort.
Prevent Frozen Pipes: Insulate exposed pipes, especially in unheated areas, to prevent freezing. Consider using pipe insulation or heat tape. Allow faucets to drip during extremely cold weather to prevent pipes from freezing.
Inspect Your Roof: Winter weather can take a toll on your roof. Check for missing or damaged shingles and address any issues promptly to prevent leaks and water damage.
Clear Snow from Outdoor Areas: Regularly remove snow from walkways, driveways, and outdoor structures. This not only improves safety but also prevents potential structural damage due to heavy snow accumulation.
Deep Clean and Declutter: Take advantage of the winter months to deep clean and declutter your home. Remove dust, vacuum carpets, and organize spaces. A clean and clutter-free environment contributes to a healthier living space.
Other Services from the Document Restoration Team
3/13/2020 (Permalink)
SERVPRO Properly Disposes of your Documents
Has your residence or business been a victim of a sewage or storm or flood water situation? Has your file room been damaged by water or smoke? Does your business or government organization need to properly destroy sensitive documents?
If so, you're in luck! SERVPRO of Dyersburg/Union City has excellent cleaning restoration services as well as certified destruction services for your important documents.
For damaged documents, we offer the following services:
Drying
In order to recover and restore your important documents, our Document Restoration Team uses Vacuum Freeze Drying, a process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve a miraculous process called “sublimation”. It is the most efficient and effective way to salvage your water damaged documents.
Cleaning
To restore your documents to original condition, we also subject them to an onsite cleaning. This involves cleaning each document from front to back to remove any debris or surface particulate.
Sterilization
In a sewage or flood water situation, your documents are not only deteriorating but are also infected with many types of bacteria. In most storm situations you are dealing with this problem so most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must.
You might wonder how exactly we are able to disinfect and decontaminate documents or other consumer goods. To do this, SERVPRO uses Gamma Irridation. High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout a product.
In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.
Deodorization
Once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor, and, in some cases, almost completely eliminate it.
For certified destruction of documents:
We offer destruction onsite. Many businesses and government agencies have to dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certain that their products and materials are properly destroyed.
The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.
Other Services:
Digitization
Digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button.
If your file room was damaged by water or smoke or needs to be cleaned, dried, or decontaminated, digitizing might be a good choice in eliminating the need to have hundreds or even thousands of documents and records in storage.
So, just as SERVOPRO of Dyersburg/Union City specializes in the cleanup and restoration of commercial and residential property after a water, fire, or storm damage event, we also specialize in restoring, storing, and destroying your documents. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our highly trained staff is equipped with the knowledge to restore your property AND documents. Call us today at 731-627-6251 and let us make the damage look "Like it never even happened."
Spring into Cleaning! Carpet Cleaning Tips
4/22/2018 (Permalink)
Easter has come and gone and that means that most of us are thinking about spring, warmer weather and perhaps some necessary home cleaning! This month, we’re going to give you some tips to jump start your spring cleaning! We’ll start with carpets and the importance of carpet cleaning.
- Tip #1: Your carpets should be cleaned at least once a year.
- Tip #2: Keeping your carpets clean reduces or eliminates dust mites and micro-organisms living in the carpet as well as improves the air quality of your home or business
- Tip #3: When you clean your carpets, don’t forget your upholsteries as they can also gather dust mites and other micro-organisms.
If you’re not sure where to go for your carpet cleaning needs, be sure to call SERVPRO as we offer a variety of carpet cleaning services. That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Dyersburg/Union City.
About SERVPRO of Dyersburg/Union City
SERVPRO of Dyersburg/Union City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Dyersburg/Union City can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dyersburg/Union City.
If you would like to schedule service for your home or business, please call us today at (731) 627-6251!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
Affiliations
- Kiwanis
- Madison County Chamber of Commerce
Awards
Spring into Cleaning! Utility Box Cleaning
4/22/2018 (Permalink)
This month, we’ve been talking about spring cleaning and some really great tips from our PROS on areas that we don’t typically associate with spring cleaning. Today we tackle another of those areas – the utility box. It’s an often over-looked area, but in the event of the unexpected the following tips can really save you from a headache.
- Tip #1: Be sure the box itself is clear of dust and debris
- Tip #2: Make sure the utility box is not blocked. In the event of an emergency you want quick, easy access to it.
- Tip #3: Be sure to check the labeling every spring. If you haven’t done this in some time, it’s possible that the label is peeling. Re-apply those labels and make it easier for service providers such as ourselves to get the job done.
That’s it for today, we hope you will join us for next week’s Friday lunchtime minute, where you get tips from the PROS. And remember, when the unexpected happens call SERVPRO of Dyersburg/Union City.
About SERVPRO of Dyersburg/Union City
SERVPRO of Dyersburg/Union City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Dyersburg/Union City can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dyersburg/Union City.
If you would like to schedule service for your home or business, please call us today at (731) 627-6251!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
Affiliations
- Kiwanis
- Madison County Chamber of Commerce
Awards
Free Emergency Ready Profile (ERP) app for business and churches
9/21/2017 (Permalink)
Emergency Ready Profile (ERP) app
It’s National Emergency Preparedness Month! In the context of hurricane Harvey, Irma or Maria, plus two destructive earthquakes in Mexico, we need to have a plan.
And although natural disasters are very scary. Experts estimate that only 5% of the disasters affecting businesses are caused by nature.
Man-made disasters have the ability to cause as much damage and be as scary. A pipe burst or a fire could happen to anyone anytime.
“Disasters Don’t Plan Ahead. You Can.”
40% of businesses never recover after a disaster. The majority of business that do survive already had a preparedness plan.
Let me introduce you to our Emergency Ready Profile (ERP) app. You can find it in the app store: https://itunes.apple.com/us/app/ready-plan/id489247430?mt=8
This app is really convenient for businesses or churches because it would help them get ready for any sized disaster. And Its free of charge!
Our ERP is designed to be a “snapshot” of each building owned or managed by a business. It provides critical information needed for emergency preparation.
The key to mitigation is knowing in advance :
• What to do
• Who to call
• What to expect
The app has information and pictures. Jessica, our Marketing Manager, would go to your business and find this information to you. You just have to download the app for free and gain access to it. You could also received this information printed or by email.
If you are a business owner call Jessica, if not talk to your employer or your church and make sure they have an emergency plan. If they need help, we can help them for free.
Let’s explain our app:
• Overview - Location / Parking
• Building Access
• Utility contacts & Shut off
• Emergency & Key Contacts
With this plan, you minimize business interruption by having an immediate plan of action.
For us is important that you are “Ready for whatever happens”.
CONTACT:
Jessica Harrison
731 589-0973
marketing@SERVPRO5727.com
National Preparedness Month
8/29/2017 (Permalink)
Disasters Don’t Plan Ahead. You Can!
Plan. Plan. Plan. “Disasters Don’t Plan Ahead. You Can.” That is what National Preparedness Month (NPM) wants you to have in mind during this September 2017, particularly when we still have fresh in our minds the terrifying images of the aftermath of hurricane Harvey in Texas.
How to respond during an emergency? What to do when disaster strikes? We should all take action to prepare! Let’s get ready to help first responders where we live, work, and visit. Engage in preparedness actions at home, work, business, school, and place of worship.
Make a Plan for Yourself, Family and Friends
Other steps you can take could be flood-proof important documents by putting them in plastic bags to protect against water damage and keep some cash on hand in case of emergencies.
Making digital copies of important documents and save them on the cloud or a secure cell phone app could become handy in case disaster strikes. Flood insurance policies have a 30-day waiting period before they go into effect. Plan now for floods www.floodsmart.gov.
Natural gas leaks can cause fires following disasters. Knowing how to shut off utilities like gas, water, & electricity is key after a disaster.
Plan to Help Your Neighbor and Community
Almost half of Americans expect to rely on their neighbors after a disaster. Learn skills you need to help yourself and others until help can arrive. That was the case of Carolyn Salazar, a retired Texan nurse who spent the time hurricane Harvey was striking Texas this August checking in with other neighbors.
Keep your congregation safe. Make sure your house of worship has a plan for all types of emergencies.
Ready Business
Forty percent of businesses never recover after a disaster. Watch this video and plan head.
Develop a preparedness program for your business to plan for & reduce the impact of disasters: www.ready.gov/business
#NatlPrep
#PlanAhead
Source: www.ready.gov/september
A Typical Day
12/22/2016 (Permalink)
Typical? What's that? In all actually, we normally start our day at 7:30am by having a informal meeting to go over the day's agenda. Our production manager decides which crew member goes to which customer and they are on their way. We often get "curve balls" thrown at us by receiving emergency calls. At that time, we contact our technicians to determine who can more easily and quickly respond to the emergency call. The technicians that are responding to the emergency call will come back to the office and make sure they have everything they need and rush to the customer's home. Then, they contact the adjuster (in most cases) and brief them on their findings. Then they're off to their next task.
Once they complete the initial visit, our office administrator creates a file for the customer and confirms that all the necessary documentation is on file and begins to write an estimate based on the data collected from the technicians.
Our Highly Trained Restoration Specialists can restore your Dyersburg/Union City Home
9/6/2016 (Permalink)
We are an IICRC Certified Firm
SERVPRO of Dyersburg/Union City is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
- Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops the Standards for The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Dyersburg/Union City
SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore
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