Recent Posts

Spring Cleaning Tips and Tricks

4/12/2024 (Permalink)

As winter bids adieu and the vibrant colors of spring make their grand entrance, it's time to shake off the winter blues and embrace the season of renewal. As your trusted SERVPRO of Dyersburg/Union City, we're here to guide you through a thorough spring cleaning that goes beyond just tidying up. Let's delve into effective strategies to refresh your home and create a clean and welcoming environment for the warmer months ahead.

  1. Declutter Your Space: Spring cleaning starts with decluttering. Take a critical look at each room and part ways with items that no longer serve a purpose or bring you joy. Decluttering not only creates a visually appealing space but also helps improve air circulation and reduces the risk of mold growth in neglected corners.

  2. Dust and Wipe Away Winter: Dust accumulates during the winter months, especially in overlooked areas. Grab a microfiber cloth and tackle surfaces, shelves, and corners to eliminate dust and allergens. Pay special attention to baseboards, ceiling fans, and light fixtures to ensure a thorough cleaning.

  3. Deep Clean Carpets and Upholstery: Winter weather can take a toll on carpets and upholstery. Give your flooring and furniture a deep clean to remove built-up dirt and stains. Consider professional carpet cleaning services for a more comprehensive and effective result.

  4. Inspect and Clean HVAC Systems: As temperatures rise, your HVAC system will be working harder. Change air filters, clean vents, and schedule a professional HVAC inspection to ensure optimal performance. This not only improves indoor air quality but also enhances energy efficiency.

  5. Check for Water Damage: Winter snow and spring showers can lead to water damage if left unchecked. Inspect your home for any signs of leaks, water stains, or mold growth. Promptly addressing water damage can prevent more significant issues down the line.

  6. Wash Windows and Screens: Welcome the sunshine by washing your windows inside and out. Don't forget to clean window screens to allow fresh air to circulate freely. Clean windows not only brighten your home but also contribute to a clearer view of the blossoming outdoors.

  7. Refresh Bedding and Linens: Rotate and flip mattresses, and wash all bedding, including pillows and comforters. Spring is an excellent time to freshen up your sleeping space and promote a healthier sleep environment.

  8. Outdoor Cleanup: Extend your spring cleaning efforts to the outdoors. Clear debris from gutters, trim overgrown bushes, and power wash exterior surfaces. A well-maintained exterior enhances your home's curb appeal and prevents potential issues.

  9. Organize Storage Areas: Take advantage of the cleaning momentum to organize storage spaces. Whether it's the attic, garage, or closets, decluttering and organizing storage areas create a more functional and efficient home.

How We Are Faster to Any Size Disaster™

2/21/2024 (Permalink)

Welcome to an exclusive behind-the-scenes journey with SERVPRO of Dyersburg/Union City! This February, we're peeling back the curtain to share the fascinating world of water and fire restoration. Join us on an adventure as we uncover the secrets, challenges, and triumphs that make up our daily lives.

  1. The Team's Superpower: Rapid Response Ever wonder how we spring into action so quickly? It's all about our rapid response capabilities. SERVPRO of Dyersburg/Union City operates around the clock, ready to tackle water and fire emergencies promptly. We take pride in being your local superheroes, arriving on the scene with the speed and efficiency you can rely on.

  2. Cutting-Edge Technology: Our Sidekick in Restoration Behind every successful restoration is cutting-edge technology. Our arsenal includes advanced equipment like moisture meters, thermal imaging cameras, and specialized cleaning tools. These high-tech gadgets empower us to assess, restore, and bring your property back to life with precision.

  3. The Water Damage Nemesis: Mold Mold is the arch-nemesis we battle during water restoration. Our experts are armed with extensive knowledge and cutting-edge techniques to combat mold growth. We'll uncover the secrets of mold prevention, remediation, and ensuring your home stays resistant to mold after water damage.

  4. Fire Restoration: Rising from the Ashes Fire damage presents unique challenges, but our team is equipped with specialized training and expertise. From smoke odor removal to structural restoration, we'll share the inside scoop on how we transform fire-damaged properties, helping them rise from the ashes.

  5. Customer Stories: Triumphs and Transformations Behind every restoration project is a unique customer story. We'll share some inspiring tales of triumphs and transformations, highlighting the resilience of homeowners and the dedication of the SERVPRO of Dyersburg/Union City crew.

  6. Training: The Secret Sauce to Excellence Our team's expertise is no accident – it's the result of rigorous training. Get an insider's view of our training programs, certifications, and continuous learning initiatives that keep us at the forefront of the restoration industry.

  7. Community Engagement: More Than a Restoration Team SERVPRO of Dyersburg/Union City isn't just a restoration team; we're a part of the community. Discover our commitment to community engagement, local sponsorships, and initiatives aimed at making a positive impact beyond restoration.

Nurturing a Healthy Home

2/18/2024 (Permalink)

As February unfolds, SERVPRO of Dyersburg/Union City is here to guide you through essential home maintenance tasks to ensure your living space remains a healthy and comfortable haven. Winter brings its own set of challenges, and proactive maintenance is key to preventing issues and preserving the well-being of your home. Let's delve into practical steps you can take this February.

  1. Inspect and Clean Gutters: Winter weather can lead to debris buildup in your gutters. Ensure proper drainage by inspecting and cleaning gutters of leaves, twigs, and other obstructions. This simple task prevents water damage and protects your home's foundation.

  2. Check and Seal Windows and Doors: Prevent drafts and conserve energy by checking for gaps and cracks around windows and doors. Use weatherstripping or caulk to seal any openings, enhancing insulation and keeping your home warmer.

  3. Monitor Indoor Humidity Levels: Maintain optimal indoor humidity levels (ideally between 30-50%) to prevent mold growth. Use dehumidifiers in damp areas, such as basements, and ensure proper ventilation to reduce the risk of moisture-related issues.

  4. Test Smoke and Carbon Monoxide Detectors: February is an ideal time to test your smoke and carbon monoxide detectors. Replace batteries if needed and ensure these life-saving devices are in proper working condition.

  5. Inspect and Clean Dryer Vents: Lint buildup in dryer vents poses a fire hazard. Clean the lint trap after each use and schedule a yearly inspection of the dryer vent to prevent potential fire risks and improve efficiency.

  6. Service Your HVAC System: Schedule a professional HVAC system inspection and service. This ensures your heating system operates efficiently, reducing energy consumption and enhancing indoor comfort.

  7. Prevent Frozen Pipes: Insulate exposed pipes, especially in unheated areas, to prevent freezing. Consider using pipe insulation or heat tape. Allow faucets to drip during extremely cold weather to prevent pipes from freezing.

  8. Inspect Your Roof: Winter weather can take a toll on your roof. Check for missing or damaged shingles and address any issues promptly to prevent leaks and water damage.

  9. Clear Snow from Outdoor Areas: Regularly remove snow from walkways, driveways, and outdoor structures. This not only improves safety but also prevents potential structural damage due to heavy snow accumulation.

  10. Deep Clean and Declutter: Take advantage of the winter months to deep clean and declutter your home. Remove dust, vacuum carpets, and organize spaces. A clean and clutter-free environment contributes to a healthier living space.

Embracing Love and Community

2/13/2024 (Permalink)

February is not just about Valentine's Day for SERVPRO Team Caldwell; it's a month filled with reflections on love, community, and gratitude. As we navigate through this second month of the year, we're excited to share our thoughts and express our heartfelt appreciation for the support of our community.

At SERVPRO Team Caldwell, our commitment to delivering exceptional restoration and cleaning services is fueled by the love we have for our community. This February, we take a moment to reflect on the relationships we've built over the years, grateful for the trust you place in us.

Our dedication goes beyond professional services; it extends to community outreach. We believe in being an active and caring member of the community, sponsoring events, participating in charity drives, and supporting local initiatives. This February, we encourage everyone to explore ways to contribute to the well-being of our community, fostering a spirit of unity and support.

In the spirit of love and compassion, our team also wants to emphasize the importance of safety during Valentine's Day celebrations. While creating a romantic atmosphere with candles, flowers, and electronic devices, it's crucial to prioritize safety to ensure a joyous and accident-free celebration.

Fire Safety: If using candles, secure them in holders and keep them away from flammable materials.

Water Damage Prevention: Be cautious with flower arrangements, placing them in leak-proof containers to prevent damage.

Electrical Safety: When decorating or setting up electronic devices, be mindful of cords to avoid tripping hazards or potential electrical issues.

As we celebrate love throughout February, SERVPRO Team Caldwell remains dedicated to your safety and well-being. We're grateful for the love and trust our community has shown us. Thank you, Caldwell, for being a part of our journey. Here's to a month filled with love, gratitude, and positive connections.

Flooded Basement Woes

2/13/2024 (Permalink)

A flooded basement is every homeowner's nightmare, causing stress, damage, and potential health hazards. As your reliable SERVPRO of Dyersburg/Union City, we understand the challenges that come with a waterlogged basement. In this blog post, we'll explore the common causes of basement flooding and provide essential tips to help you navigate the woes associated with this distressing situation.

Understanding the Causes:

  1. Heavy Rainfall: One of the primary causes of basement flooding is heavy rainfall. When the ground becomes saturated, excess water can seep into your basement through cracks or foundation weaknesses.

  2. Poor Drainage Systems: Inadequate or blocked drainage systems around your home can contribute to basement flooding. Gutters and downspouts should be clear of debris to ensure proper water flow away from the foundation.

  3. Sump Pump Failure: A malfunctioning sump pump is a common culprit in basement flooding. Regular maintenance and testing are crucial to ensure your sump pump is functioning correctly when you need it the most.

  4. Foundation Cracks: Over time, a home's foundation may develop cracks, providing an entry point for water. Inspect your foundation regularly and seal any cracks to prevent water infiltration.

  5. Burst Pipes: Cold temperatures can lead to frozen pipes, increasing the risk of bursting. A burst pipe can release a significant amount of water into your basement, causing extensive damage.

Tips to Overcome Flooded Basement Woes:

  1. Safety First: If your basement is flooded, prioritize safety. Turn off electricity to the affected area to avoid the risk of electrical shocks. Do not enter the flooded space until it's safe to do so.

  2. Identify and Address the Source: Determine the source of the water and address it promptly. Whether it's a burst pipe, failed sump pump, or external factors like heavy rainfall, addressing the root cause is essential to preventing further damage.

  3. Remove Standing Water: Use a wet/dry vacuum, pumps, or buckets to remove standing water from the basement. The sooner you extract the water, the less damage it will cause.

  4. Thorough Drying: Proper drying is crucial to prevent mold growth and further structural damage. Utilize fans, dehumidifiers, and open windows to promote air circulation and expedite the drying process.

  5. Professional Restoration: Enlist the help of professionals like SERVPRO of Dyersburg/Union City for thorough water damage restoration. Our team is equipped with the expertise and advanced technology to assess the extent of the damage, mitigate risks, and restore your basement to its pre-flood condition.

Commercial Storm Damage Tips

2/21/2023 (Permalink)

caved in roof at a bank after a tornado Commercial storm damage resulting from a tornado in Dresden, TN

As a business owner, storm damage can cause significant disruption to your operations and result in significant financial losses. Therefore, it's essential to have a plan in place to minimize the risk of storm damage and reduce its impact on your business. In this blog post, we'll share some storm damage tips for commercial and business properties to help you protect your business and minimize the impact of storm damage. 

Reduce the Risk of Commercial Storm Damage

  1. Conduct a risk assessment: Identify potential hazards in and around your commercial property, such as loose roof tiles, trees close to the building, or clogged gutters. Take steps to mitigate these risks, such as trimming trees or reinforcing the roof.
  2. Maintain your property: Regular maintenance of your commercial property can help prevent storm damage. For instance, keep your roof and gutters clean and in good condition to prevent water damage. Repair any leaks or structural damage promptly to prevent further damage during a storm.
  3. Create an emergency plan: Develop a plan to protect your staff and customers in the event of a storm. Ensure that everyone knows the evacuation procedures and how to get to safety. Also, designate a specific area where everyone can meet in case of an emergency. FEMA's Preparedness Planning for Businesses page has hazard-specific step-by-step guides for your business to help you make a plan for any disaster you may encounter.
  4. Invest in storm-resistant features: Consider installing storm-resistant features such as impact-resistant windows, reinforced doors, and storm shutters. These features can significantly reduce the risk of damage during a storm.

What to Do During and After a Storm

  1. Stay informed: Keep an eye on weather forecasts and stay informed about any alerts or warnings from the National Weather Service or local authorities. Using an app, like the ReadyTN app from TMEA, is a great way to have vital information in one spot. This information can help you make timely decisions about whether to evacuate or take other safety measures.
  2. Secure your property: If a storm is approaching, secure loose items around your commercial property, such as signs, outdoor furniture, and trash cans. Move valuable items to higher ground to prevent water damage.
  3. Document the damage: Take pictures and videos of any storm damage to your commercial property. This documentation can help speed up the insurance claims process and the commercial storm restoration process.
  4. Contact a professional storm restoration company: If your commercial property has suffered storm damage, contact a professional storm restoration company like SERVPRO Team Caldwell immediately. They have the expertise, tools, and equipment to handle any commercial storm damage and get your property back to its pre-storm condition as quickly as possible.

How to Make the Commercial Storm Restoration Process Quicker

  1. Contact your insurance company: Notify your insurance company of the storm damage as soon as possible. Provide them with all the necessary information, including photos and videos of the damage.
  2. Call a professional storm restoration company: Contact a professional storm restoration company like SERVPRO Team Caldwell to assess the damage and begin the restoration process. They will work with you and your insurance company to ensure that the restoration process is quick and efficient.
  3. Follow the restoration company's recommendations: The restoration company will provide recommendations on what needs to be done to restore your commercial property. Follow these recommendations promptly to ensure that the restoration process is as quick as possible.
  4. Stay in communication: Stay in communication with the restoration company and your insurance company throughout the restoration process. This can help you stay informed about the progress and any delays in the restoration process.
 Reducing the risk of storm damage for commercial and business properties involves being prepared, creating a disaster plan, and working with professionals like SERVPRO Team Caldwell. By following these tips, you can minimize the impact of storm damage and make the restoration process quicker. If you need assistance with commercial storm damage cleanup restoration, contact SERVPRO Team Caldwell today!

Tornado Safety

2/16/2023 (Permalink)

aftermath of tornado damage to a bank in Dresden, TN Tornado damage from December 2021 storms in West TN

Tornadoes are powerful natural disasters that can cause severe damage and endanger lives. It is important to know what to do during a tornado to stay safe.


  1. Have a Plan - Before a tornado strikes, it is important to have a plan in place. Identify a safe place in your home where you can take shelter. This could be a basement, storm cellar, or an interior room on the lowest level of your home. Make sure everyone in your household knows the plan and where to go.
  1. Stay Informed - Keep an eye on the weather forecast and listen for tornado watches and warnings. (our friends at WBBJ have a great staff of meteorologists that stay on top of storms in West TN) If a tornado warning is issued, take immediate action and move to your safe place.
  1. Stay Away from Windows - During a tornado, windows can shatter and send shards of glass flying. It is important to stay away from windows and seek shelter in a more secure location.
  1. Protect Your Head - If you are unable to get to a safe place, protect your head with your arms and hands. If possible, cover your head with a pillow or blanket to shield yourself from flying debris.
  2. Wait for the All-Clear - After the tornado has passed, wait for the all-clear from local authorities before leaving your safe place. Be aware of any hazards, such as downed power lines, and avoid them.

In the event of damage to your home or property, contact SERVPRO Team Caldwell for professional cleanup and restoration services. Our experienced technicians can help restore your home to its pre-damage condition quickly and efficiently.

Residential Fire Damage Tips

2/8/2023 (Permalink)

charred remnants of a residential microwave and stove from a house fire Devastating aftermath of a residential kitchen fire with burned microwave and stove in the kitchen

Fire damage is a traumatic and stressful experience for homeowners. At SERVPRO, we understand the importance of quickly and effectively restoring your home to its preloss condition after a fire. Here are some fire damage tips from our experts to help you through this difficult time. 

  • Safety First: Before entering your home, make sure it is safe to do so. Do not enter if the structure is unstable or if there is any visible damage.
  • Contact Your Insurance Company: Contact your insurance company as soon as possible to report the fire and begin the claims process.
  • Secure the Property: Secure your property by boarding up any damaged windows or doors to prevent further damage or theft.
  • Salvage What You Can: If it is safe to do so, try to salvage any personal belongings that have not been damaged by the fire.
  • Call a Professional: Contact a professional fire damage restoration company like SERVPRO to assess the damage and develop a plan for restoration.
  • Document the Damage: Take photos of the damage for your insurance company and for your records.
  • Follow the Restoration Plan: Follow the restoration plan provided by your professional restoration company to ensure a timely and effective restoration process.
 At SERVPRO, we are committed to providing top-quality fire damage restoration services to homeowners. Our team of highly trained professionals will work with you and your insurance company to quickly and effectively restore your home to its preloss condition. Contact us today to learn more about our fire damage restoration services.

Are Your Pipes Wrapped?

12/16/2022 (Permalink)

copper pipes wrapped in foam insulation Wrapping your pipes is the top way to reduce the risk of frozen or burst pipes during sub-freezing temperatures

With sub-freezing temperatures on the forecast for later this week, and the slight chance of snow or ice, homeowners are faced with a costly and dreadful situation… FROZEN PIPES! This can occur in homes with copper or plastic pipes and is the cause of about 1 in every 60 home insurance claims.

What Temperature Do Pipes Freeze and How Long Does It Take?

While the freezing temperature of water is 32°F, the pipes in your home are protected from exterior freezing temperatures by your home’s insulation. This does not become an issue until the outside temperature gets below 32°F.  As a rule of thumb, the outside temperature needs to be 20°F or lower for six consecutive hours or more for your home’s pipes to start freezing. The amount of time it takes for your pipes to freeze is also dependent upon your home’s insulation, how far your water pipes are located inside your home, and if you have any exposed pipes.

Precautions to Prevent Pipes from Freezing and Bursting

The good news is that there are steps you can take to ensure this doesn’t happen to your home when these frigid temperatures arrive. By taking the preventative measures below, you can help protect your pipes from freezing and the resulting property damage that follows.

  1. Cover and insulate exposed pipes
    • When your water supply pipes are exposed, or in an unheated space, they are more susceptible to freezing and bursting. Insulating your pipes is one of the cheapest and easiest ways to prevent frozen or busting pipes. Using fiberglass insulation wrap, self-sealing polyethylene wrap, or even pipe heat tape is a quick and easy way to insulate your pipes and a project you can knock out in an afternoon, giving you peace of mind during the winter months.
  2. Secure Outdoor Hoses, Valves, and Faucets
    • Be sure to disconnect your garden hose from the outside faucet and, if applicable, use an indoor valve to shut off the water supply to the faucet and allow it to drain. As an extra measure of protection, install an insulated faucet sock or cover to the faucet to help reduce the chance of the faucet freezing and bursting inside your home.
  3. Keep a Consistent Temperature Inside
    • Keeping your thermostat set at the same consistent temperature day and night can help reduce your risk of frozen pipes, and even reduce the strain on your HVAC unit. And, if you plan on being away for some time during the cold weather, leave the heat on and set your thermostat to no lower than 55° F.
  4. Open Kitchen and Bathroom Cabinet Doors
    • Another small and useful strategy is to open the cabinet doors under your sinks. This allows the warm air from your home to circulate around your plumbing and keep your pipes warm. This is particularly important if your sink is located on an exterior wall as pipes in these areas are more prone to freezing from being closer to the cold outdoors.
  5. Let your Faucets Drip
    • Though it seems counterintuitive, letting your faucets run can make a huge difference. You don’t have to leave your faucet running on full blast, but a trickle of hot and cold water keeps water moving through your pipes and helps prevent the lines from freezing.
  6. Seal Leaks and Drafty Areas of your Home
    • When you have a gap or leak between the interior and exterior of your home, cold air is allowed to come in and lower the temperature around your pipes. With severely cold weather, even a tiny opening can let in enough air to cause a pipe to freeze. The most common areas for air to leak in are around window and door frames, electrical wiring, dryer vents, and pipes. Use calking or insulation to keep the cold out.

What To Do If Your Pipes Do Freeze or Burst

If it is below freezing and you notice that you are not getting water from one or more faucets, you likely have frozen pipes. Swift action is essential to thaw the pipe before it can burst.

  • Shut off your water
  • Try to find the frozen pipe
  • Check for leaks
  • Attempt to thaw

If you do find yourself in a situation with a burst pipe, be sure to give SERVPRO® Team Caldwell a call. We are available 24/7 with emergency restoration crews, a preferred vendor to many national insurance agencies, highly trained in water restoration techniques, and use s500 IICRC restoration standards to make your water damage “Like it never even happened! ®”

The Water Restoration Process

3/30/2022 (Permalink)

When experiencing the first few moments of a water disaster, you are typically flooded with emotions while also trying to quickly figure out what to do next. Knowing what to do in the event of a water disaster will allow for a faster restoration process, and will save you time and money. 

If water damage is left unaddressed for a while, secondary damage can occur. SERVPRO of Dyersburg/Union City is your 24-hour emergency water and fire restoration company. We are “Faster to any size disaster” with our six-step water damage restoration plan.  

6 Steps Water Damage Restoration Plan 

  1. Initial Emergency Contact

Water disasters are typically unexpected and hardly ever occur at an ideal time for home or business owners. This is why SERVPRO is available and prepared 24/7 to help you when disaster strikes. Once you have made the initial phone call, a SERVPRO professional will ask you important questions regarding the situation. Our goal is to gather as much information about the disaster and draft a response plan specific to your situation. This response plan gives us an idea of how many technicians and equipment are needed to start the restoration process at your home or business. 

  1. Inspection & Damage Assessment

Once SERVPRO technicians are on-site, we will immediately verify that the property is safe and take the necessary measures to prevent any further damage to the affected area if it is within our capabilities. Once your property is safe and secure, we will then conduct a thorough inspection of the affected areas to determine the next best course of action. We will then report our findings to the home or business owner.

  1. Moisture Extraction

To prevent the development of mold or other secondary damage, SERVPRO technicians begin to quickly extract standing water that can seep into belongings surrounding it. Our high-performance grade vacuums and water pumps accomplish this task rapidly and can remove hundreds of gallons at a time.

  1. Dehumidifying & Drying

After all of the standing water has been extracted, the moisture removal process can begin. SERVPRO dehumidifiers and high-grade dryers are used to pull moisture out of the air and out of porous surfaces in your home or business such as wood or fabrics. This process is what deters mold from growing and can help prevent further damage.

  1. Cleaning Belongings

All items that have come into contact with the water are prone to becoming a contamination hazard. The water may have come from a clean source, but the water passes through other unknown materials. This is why we take the sanitization process so seriously. To prevent hazards, SERVPRO of Dyersburg/Union City will thoroughly remove unwanted microbes from your belongings. SERVPRO also provides a deodorization service that removes musty, water-damage smells. 

  1. Restoration & Repair

Once on the scene, SERVPRO will see your home or business restoration through to the end. You can count on us to never leave you with a partially completed job. SERVPRO not only handles the cosmetic aspects of the restoration process, but we tackle the construction details too. SERVPRO of Dyersburg/Union City can repair structural damage, apply paint and complete the finishing touches on your home or business “Like it never even happened.”