Recent Water Damage Posts

Flooded Basement Woes

Name: SERVPRO of Dyersburg, Union City, Weakley, Gibson, Carroll Counties
Address: 104 E. Highway 77, Newbern, TN, 38059
Telephone: (731) 627-6251

2/13/2024 (Permalink)

A flooded basement is every homeowner's nightmare, causing stress, damage, and potential health hazards. As your reliable SERVPRO of Dyersburg/Union City, we understand the challenges that come with a waterlogged basement. In this blog post, we'll explore the common causes of basement flooding and provide essential tips to help you navigate the woes associated with this distressing situation.

Understanding the Causes:

Heavy Rainfall: One of the primary causes of basement flooding is heavy rainfall. When the ground becomes saturated, excess water can seep into your basement through cracks or foundation weaknesses.
Poor Drainage Systems: Inadequate or blocked drainage systems around your home can contribute to basement flooding. Gutters and downspouts should be clear of debris to ensure proper water flow away from the foundation.
Sump Pump Failure: A malfunctioning sump pump is a common culprit in basement flooding. Regular maintenance and testing are crucial to ensure your sump pump is functioning correctly when you need it the most.
Foundation Cracks: Over time, a home's foundation may develop cracks, providing an entry point for water. Inspect your foundation regularly and seal any cracks to prevent water infiltration.
Burst Pipes: Cold temperatures can lead to frozen pipes, increasing the risk of bursting. A burst pipe can release a significant amount of water into your basement, causing extensive damage.

Tips to Overcome Flooded Basement Woes:

Safety First: If your basement is flooded, prioritize safety. Turn off electricity to the affected area to avoid the risk of electrical shocks. Do not enter the flooded space until it's safe to do so.
Identify and Address the Source: Determine the source of the water and address it promptly. Whether it's a burst pipe, failed sump pump, or external factors like heavy rainfall, addressing the root cause is essential to preventing further damage.
Remove Standing Water: Use a wet/dry vacuum, pumps, or buckets to remove standing water from the basement. The sooner you extract the water, the less damage it will cause.
Thorough Drying: Proper drying is crucial to prevent mold growth and further structural damage. Utilize fans, dehumidifiers, and open windows to promote air circulation and expedite the drying process.
Professional Restoration: Enlist the help of professionals like SERVPRO of Dyersburg/Union City for thorough water damage restoration. Our team is equipped with the expertise and advanced technology to assess the extent of the damage, mitigate risks, and restore your basement to its pre-flood condition.

Are Your Pipes Wrapped?

12/16/2022 (Permalink)

Wrapping your pipes is the top way to reduce the risk of frozen or burst pipes during sub-freezing temperatures

With sub-freezing temperatures on the forecast for later this week, and the slight chance of snow or ice, homeowners are faced with a costly and dreadful situation… FROZEN PIPES! This can occur in homes with copper or plastic pipes and is the cause of about 1 in every 60 home insurance claims.

What Temperature Do Pipes Freeze and How Long Does It Take?

While the freezing temperature of water is 32°F, the pipes in your home are protected from exterior freezing temperatures by your home’s insulation. This does not become an issue until the outside temperature gets below 32°F. As a rule of thumb, the outside temperature needs to be 20°F or lower for six consecutive hours or more for your home’s pipes to start freezing. The amount of time it takes for your pipes to freeze is also dependent upon your home’s insulation, how far your water pipes are located inside your home, and if you have any exposed pipes.

Precautions to Prevent Pipes from Freezing and Bursting

The good news is that there are steps you can take to ensure this doesn’t happen to your home when these frigid temperatures arrive. By taking the preventative measures below, you can help protect your pipes from freezing and the resulting property damage that follows.

Cover and insulate exposed pipes
- When your water supply pipes are exposed, or in an unheated space, they are more susceptible to freezing and bursting. Insulating your pipes is one of the cheapest and easiest ways to prevent frozen or busting pipes. Using fiberglass insulation wrap, self-sealing polyethylene wrap, or even pipe heat tape is a quick and easy way to insulate your pipes and a project you can knock out in an afternoon, giving you peace of mind during the winter months.
Secure Outdoor Hoses, Valves, and Faucets
- Be sure to disconnect your garden hose from the outside faucet and, if applicable, use an indoor valve to shut off the water supply to the faucet and allow it to drain. As an extra measure of protection, install an insulated faucet sock or cover to the faucet to help reduce the chance of the faucet freezing and bursting inside your home.
Keep a Consistent Temperature Inside
- Keeping your thermostat set at the same consistent temperature day and night can help reduce your risk of frozen pipes, and even reduce the strain on your HVAC unit. And, if you plan on being away for some time during the cold weather, leave the heat on and set your thermostat to no lower than 55° F.
Open Kitchen and Bathroom Cabinet Doors
- Another small and useful strategy is to open the cabinet doors under your sinks. This allows the warm air from your home to circulate around your plumbing and keep your pipes warm. This is particularly important if your sink is located on an exterior wall as pipes in these areas are more prone to freezing from being closer to the cold outdoors.
Let your Faucets Drip
- Though it seems counterintuitive, letting your faucets run can make a huge difference. You don’t have to leave your faucet running on full blast, but a trickle of hot and cold water keeps water moving through your pipes and helps prevent the lines from freezing.
Seal Leaks and Drafty Areas of your Home
- When you have a gap or leak between the interior and exterior of your home, cold air is allowed to come in and lower the temperature around your pipes. With severely cold weather, even a tiny opening can let in enough air to cause a pipe to freeze. The most common areas for air to leak in are around window and door frames, electrical wiring, dryer vents, and pipes. Use calking or insulation to keep the cold out.

What To Do If Your Pipes Do Freeze or Burst

If it is below freezing and you notice that you are not getting water from one or more faucets, you likely have frozen pipes. Swift action is essential to thaw the pipe before it can burst.

Shut off your water
Try to find the frozen pipe
Check for leaks
Attempt to thaw

If you do find yourself in a situation with a burst pipe, be sure to give SERVPRO® Team Caldwell a call. We are available 24/7 with emergency restoration crews, a preferred vendor to many national insurance agencies, highly trained in water restoration techniques, and use s500 IICRC restoration standards to make your water damage “Like it never even happened! ®”

The Water Restoration Process

3/30/2022 (Permalink)

When experiencing the first few moments of a water disaster, you are typically flooded with emotions while also trying to quickly figure out what to do next. Knowing what to do in the event of a water disaster will allow for a faster restoration process, and will save you time and money.

If water damage is left unaddressed for a while, secondary damage can occur. SERVPRO of Dyersburg/Union City is your 24-hour emergency water and fire restoration company. We are “Faster to any size disaster” with our six-step water damage restoration plan.

6 Steps Water Damage Restoration Plan

Initial Emergency Contact

Water disasters are typically unexpected and hardly ever occur at an ideal time for home or business owners. This is why SERVPRO is available and prepared 24/7 to help you when disaster strikes. Once you have made the initial phone call, a SERVPRO professional will ask you important questions regarding the situation. Our goal is to gather as much information about the disaster and draft a response plan specific to your situation. This response plan gives us an idea of how many technicians and equipment are needed to start the restoration process at your home or business.

Inspection & Damage Assessment

Once SERVPRO technicians are on-site, we will immediately verify that the property is safe and take the necessary measures to prevent any further damage to the affected area if it is within our capabilities. Once your property is safe and secure, we will then conduct a thorough inspection of the affected areas to determine the next best course of action. We will then report our findings to the home or business owner.

Moisture Extraction

To prevent the development of mold or other secondary damage, SERVPRO technicians begin to quickly extract standing water that can seep into belongings surrounding it. Our high-performance grade vacuums and water pumps accomplish this task rapidly and can remove hundreds of gallons at a time.

Dehumidifying & Drying

After all of the standing water has been extracted, the moisture removal process can begin. SERVPRO dehumidifiers and high-grade dryers are used to pull moisture out of the air and out of porous surfaces in your home or business such as wood or fabrics. This process is what deters mold from growing and can help prevent further damage.

Cleaning Belongings

All items that have come into contact with the water are prone to becoming a contamination hazard. The water may have come from a clean source, but the water passes through other unknown materials. This is why we take the sanitization process so seriously. To prevent hazards, SERVPRO of Dyersburg/Union City will thoroughly remove unwanted microbes from your belongings. SERVPRO also provides a deodorization service that removes musty, water-damage smells.

Restoration & Repair

Once on the scene, SERVPRO will see your home or business restoration through to the end. You can count on us to never leave you with a partially completed job. SERVPRO not only handles the cosmetic aspects of the restoration process, but we tackle the construction details too. SERVPRO of Dyersburg/Union City can repair structural damage, apply paint and complete the finishing touches on your home or business “Like it never even happened.”

3 Ways To Identify A Tub or Shower Leak

3/25/2022 (Permalink)

Water appliances in your home such as sinks, tubs, showers, dishwashers, and washing machines are often the cause of many water disasters. Depending on the location of the appliances, water leaks can cause quite a bit of damage on both levels of your home. For example, if a bathtub leaks on the second floor, water will travel down into the first floor of your home. As the water travels, it will weaken the ceiling on the first floor and drywall on both levels. If the water is not properly extracted and dried, moisture will build and hidden mold will begin to grow. Due to the location of the leak, the mold may be difficult to remove as time goes on. If you are having issues with your tub or shower, there are a few ways to identify potential leaks.

How Old Is Your Shower Pan?

There can be many causes of shower leaks, but age is one of the most common. Shower pans are supposed to last for a long time, but after three or more decades, they begin to expire. If your home has a crawl space and you start to notice discoloration in your tiles around the base of the shower, it may be time to inspect your crawl space for leaks. This may be an indicator that your shower pan has seen better days.

Are There Old Water Stains On The Ceiling?

If a bathtub leak or failed shower pan, especially on the second floor, is left unattended for a length of time, it can cause a dangerous situation. The water weakens the floor and causes the ceiling to sag. If the cause of the leak is never identified or fixed, repeated leaks could cause mold growth inside your ceiling. If you notice stains on the first floor of your home, directly below a second-floor bathroom, you may have a leak.

Check Out You Shower Tiles

You can learn a lot about your unit by looking at your shower tiles. Tiles on the bottom half of the shower fall off or become loose if a shower pan leak occurs. You can assume there is a leak somewhere behind the tile if the wall feels damp or looks moldy.

If you are experiencing leaks from your tub or shower and need water clean-up, restoration, and construction services, call SERVPRO of Dyersburg/Union City at 731-627-6251. We’ll handle all of it and make your water disaster “Like it never even happened.”

How To Minimize Damages From A Leaking Hot Water Heater

3/18/2022 (Permalink)

No one wants to experience the aftermath of a broken hot water heater! SERVPRO has responded to many emergency water calls where broken hot water heaters have done a tremendous amount of damage to customers’ homes. If you hear funny sounds coming from your hot water heater, investigate and address the issue immediately! Below are some steps you can take to help minimize the impact a broken hot water heater can have on your home.

What Can I Do To Help Minimizing Damage?

Following these mitigation steps can help prevent any further damage to your home..

Shut off the power supply.
Shut off the water.
Drain your water heater.
Flip open the pressure-release valve.
Rinse the water heater with cold water.

What Goes Into The Cleanup Process?

After your hot water heater leak has been fixed, it is important to clean up any remaining water or damage that occurred due to the leak. If you allow water to sit for any length of time, it creates warm and moist areas in your home. This can lead to a lot of problems such as the development of mold, germs, fungus, and other types of pathogens.

Some cleanups can be taken care of with a towel, but larger pools of water require professional extractions. Materials in your home such as carpet, walls, and wood tend to absorb and hold in moisture. To eliminate the possibility of hidden mold growth, SERVPRO will dry out your carpets and areas behind your walls.

In a situation where your leaking water heater has caused a substantial amount of water damage, our professional SERVPRO water mitigation specialists can help keep your water disaster from becoming an ongoing process! If your home isn’t properly dried out within the first 48 hours, you could be looking at substantial damage. We are “Faster to any size disaster” and are “Here to help.”

Category Three Water

2/23/2022 (Permalink)

There are several different types of water SERVPRO professionals encounter during water mitigation. Water categories are divided into three different levels. Category three, black water, is the most dangerous type of water and should be professionally extracted and cleaned immediately. What is considered a category three water disaster?

Category Three - Black Water

Grossly contaminated water is considered a category three water damage. This category can contain pathogenic, toxigenic, or other harmful chemicals. Sewage, toilet backflows, seawater flooding, rivers or streams, or ground surface water can be considered category three water damage. Since its source is unknown, any contaminated water entering the indoor environment from outside is a category three water disaster.

SERVPRO of Dyersburg/Union City technicians are qualified to handle the different categories through training and hold leading certifications in the industry. Untreated category three water leads to an increased risk of sickness to you and your loved ones. Please do not hesitate to call our 24-hour emergency services! We are “Faster to any size disaster” and will make your disaster “Like it never even happened.”

Water Emergencies: What Can I do?

2/16/2022 (Permalink)

When experiencing a water emergency, it is hard not to panic. Be sure to pause, take a deep breath, and give SERVPRO of Dyersburg/Union City a call. We will quickly send our highly trained water technicians your way to evaluate the situation and get the mitigation and restoration process started as soon as possible! Our goal is to help return your home to its preloss condition, involving as little stress as possible. Cleanup & remediation are our top priorities when we arrive at your property. While we are on our way to your home, there are a couple of things you can do to help prevent secondary damage to your property and belongings.

The steps listed below are beneficial, but only if the water damage was caused by a clean water break. If you are dealing with damage from the sewer, toilet, or other contaminated water sources, it is important to stay away from the scene. That level of water contamination would be considered a category 2 or 3 water damage and could lead to adverse health effects.

Here are a few things you can do while waiting on our trained SERVPRO technicians to arrive:

If it can be done safely, cut the water off at the source.
Use a mop or towels to remove any excess water.
To speed up the drying process, remove or pop up wet upholstery cushions.

Don’t attempt to wash cushion covers in the washing machine.

Lift furniture up on wooden blocks or wrap aluminum foil around the legs to prevent further damage.

Be cautious when moving wet furniture. Water will make items heavier than they appear.

All furs and leather goods should be hung separately at room temperature and not piled up on top of one another
Removing colored rugs from wet carpeting will help prevent dye from running and staining it.
A wet/dry shop vac could be used to help suck up water if you have one.
Do not turn on your lights or overhead fans if the water damage is in the ceiling.

Do not stand underneath ceilings that are starting to sag from pooled water.

If you are experiencing any doubts, it is better to not attempt anything! Once we arrive, we will evaluate the system and will communicate to you the steps that need to be taken to return your home to its preloss condition.

SERVPRO of Dyersburg/Union City is “Faster to any size disaster” and will take care of all your restoration and reconstruction needs.

Category One Water

2/11/2022 (Permalink)

When SERVPRO Professionals respond to a water emergency at your home or place of business, their goal is to locate the source of the water leak and determine if the type of water is a category one, two, or three. The water source and what caused the damage helps to identify the “category” of water.

Category One - Clear Water

Category one water is the cleanest, most non-toxic type of water and does not cause a threat to dermal, ingestion, or inhalation exposure. Category one damages are typically sourced directly from the tap. After over 30 years of experience, SERVPRO of Dyersburg/Union City has seen category one water losses originated from sinks or tubs overflowing with clean water, broken water supply lines, falling rainwater, and faulty appliances associated with water-supply lines.

However, even category one flooding can flow through electrical systems or structural faults. Situations such as this cause safety concerns and repairs should be handled by a professional. After the water leaves its source, it can come into contact with harmful materials and different surfaces.

SERVPRO of Dyersburg/Union City professionals are highly trained and certified to extract any water category. If left untreated, category one water can degrade into category two or three. Please do not hesitate to call our 24-hour emergency services!

Category Two Water

2/11/2022 (Permalink)

Several factors come into play when determining the type of water in your home or business after a disaster. Water is broken down into three categories and ranked based on the water's contamination levels. Understanding what is in the water helps SERVPRO professionals handle the mitigation process safely.

Water may have come from a clean, uncontaminated source, but with time, the water can travel and pass through other materials causing contamination. Understanding the different types of water categories listed below could help keep you and your family safe and better understand the situation you are dealing with.

Category Two - Gray Water

Category two water damages are typically more severe. Due to the potential presence of microorganisms, debris, and chemicals, a more intense extraction process is required. If left unprofessionally treated, category two water can quickly turn into category three water. SERVPRO of Dyersburg/Union City has seen category two water damages from broken aquariums, overflowing dirty dishwashers or washing machines, overflowing toilets containing urine, and many other unfortunate situations.

SERVPRO of Dyersburg/Union City professionals are certified in water mitigation and can extract any category of water. We are “Here to help” and can make your disaster “Like it never even happened.”

Checked Your Hot Water Heater Lately?

11/30/2021 (Permalink)

Have you ever heard your hot water heater pop? Is your tap water a brown or rust color? These are just a few indicators that you might need to check your hot water heater! SERVPRO of Dyersburg/Union City has responded to many water heater-related water losses over the years. It is important to remember to inspect your hot water heater at least 2 to 3 times a year for sediment build-up, excessive internal pressure, and rust corrosion.

Sediment Build-up

If you have ever heard your hot water heater pop or make a knocking sound, you may have a build-up of sediment in your hot water heater. Sediment refers to the compilation of minerals inside your hard water. With time, sediment piles up at the bottom of your water heater tank. This layer of sediment creates an unwanted barrier between the water and the burner element. This problem will eventually force the burner to work overtime and will cause overheating. An excessive amount of overheating will deteriorate the tank. To avoid a build-up of sediment in your hot water heater, you should flush and drain your tank once every year.

Internal Pressure

Your water heater tank will eventually spring a leak and burst if too much pressure builds up in it. To prevent this from occurring, the tank has a temperature and pressure relief valve. The T&P relief valve’s purpose is to release water, keeping the pressure down at a much safer level. Unfortunately, despite the valve, the extra pressure can deteriorate the tank over the years. Testing the T&P valve a couple of times a year can help alleviate pressure in the tank. Always keep the temperature of your water heater between 120° F and 125° F. If you set the temperature for anything higher than that, the chances of you increasing the pressure in your hot water heater tank are greater. Not to mention, you could scald yourself.

Rust Corrosion

If you have ever noticed that your hot tap water is a brown or rusty color, you may be facing rust corrosion. Since water heaters are made of steel, water will cause the tank to rust over time. As an internal rust protection element, a 3-5 foot anode rod rusts in place of the tank. After the rod begins to show signs of deterioration, it signifies to you that your water heater is next. To catch rust corrosion in your water heater, your anode rod should be inspected once every two years. The rod will most likely need to be replaced every 4 to 5 years. If you have softer water, you may have to replace it sooner.

Fall & Rainfall

9/30/2021 (Permalink)

Happy Fall! While fall leaves are beautiful, they can also cause ugly issues for homeowners when mixed with rainfall. Your friends here at SERVPRO want to remind you that if leaves are not removed frequently from your gutters, they can pile up and cause potential water damage to your home.

Here are a couple of reasons why regular gutter maintenance is so crucial during this time of year! Clearing debris prevents water accumulation, water damage, and fungal growth on your roof and in your home. Gutters, packed full of leaves, accumulate water along the roofline of your home as well as areas near the opening of your downspout when it begins to rain. When a blockage occurs, it begins to decrease the structural integrity, and longevity of your roof if not promptly addressed! If there are lockages in your downspout, it can also cause pools of water in your yard, unwanted drainage in your crawl space, and water ruts to form in your flower beds or yard.

Not only does this accumulation of water cause damage to your yard and roof, but it also can cause leaks in the interior of your home. These leaks can cause water damage to your ceilings, ceiling lights, walls, and can even reach down to your floors. This has the potential to cause fire hazards as well as trap moisture in your walls.

When leaks are left unattended for an extended period, mildew and other hazardous fungal growths such as algae, moss, mildew, and mold can be present. Fungal growth can decrease the aesthetic appeal of your home when it forms green and black spots that appear on your interior walls, roof, and exterior walls. More importantly, exposure to hazardous mold poses a direct threat to you and your family.

If you find yourself facing any of these issues this fall, don't do it alone! Your SERVPRO professionals are here and happy to help you any way we can! We will make it "Like it never even happened,” so you can continue to enjoy this beautiful time of year!

TIPS FOR WHEN WATER HITS

9/20/2021 (Permalink)

After placing a call to SERVPRO for water damage, our certified crew is headed your way and is ready to get to work on restoring your home as soon as possible! In addition, there are a couple of things you can do to prevent any further damage while we are en route to your home.

The first thing you can do is try removing as much water as you can by blotting or mopping. The second thing you can do is pick up any colored rugs, fabrics, books, and magazines to prevent these items from bleeding into the carpet. Third, do not use your household vacuum cleaner to soak up the water! Using a standard vacuum is extremely dangerous due to electrical hazards and will damage your vacuum. To achieve maximum drying, turn on your air conditioner instead. Fourth, to prevent your furniture from any further damage, place aluminum foil or wood blocks under furniture legs.

No one knows what the future holds, but you do know who to call when the future holds water damage! Your team at SERVPRO hopes these tips are beneficial and can be used to help you in case of unexpected water damage.

Water! Now What?

9/14/2021 (Permalink)

In the event of water damage, timely mitigation is crucial. Water takes the path of least resistance. If not extracted immediately, a substantial loss can occur. Saturated carpets, padding, subfloor, drywall, furniture, and draperies are among the most common losses homeowners face. In regards to water damage mitigation, the sooner the better! Here at SERVPRO, we offer a 24-hour immediate response emergency service, and restoring your home properly is our top priority! Knowing some emergency water damage tips beforehand can also be extremely beneficial in case of an unexpected crisis.

While we are en route to your home, there are several safety precautions and tips you should know! First, it is important to stop the source of the water if at all possible! Second, be extremely mindful of potential electrical hazards. Third, if your ceiling is wet, do not turn on ceiling fixtures and stay away from areas where the ceiling is sagging due to retained water! Also, do not use any appliances while standing on wet concrete, carpet, or floors!

We make it our mission to help our customers as soon as we possibly can, but these helpful tips can save you from additional loss and keep you safe! We take your water loss very seriously and know that time is of the essence to salvage as much as possible. Please, don’t hesitate to call us for any of your water cleanup needs!

Be Prepared For Rainfall

3/16/2021 (Permalink)

While severe weather impending weather approaches our area, we have a few tips for you to make sure you hopefully avoid a water damage.

?? Be sure to keep doors and windows closed to assure that water doesn’t come in

?? Check your gutters before any rain starts to make sure that there are no blockages so water is free to flow

?? Make sure if you are in a flood zone to take the precautions to avoid water coming into your home

?? Make sure your basement doors are protected from the intrusion of water

These are just a few tips that could help you to prevent a potential water damage to your home or business. With the amount of rainfall we are said to expect we hope that you find these tips helpful.

We can make your house a home again

3/12/2021 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Dyersburg/Union City professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Dyersburg/Union City has the expertise to help make your house feel like home again.

Hot to protect your home

3/12/2021 (Permalink)

You control every aspect of your home, from your decor to the temperature of your ac. Disaster and destructive damage is the last thing you would want to happen to your home. Water damage is especially destructive and can ruin a home within minutes. Although you can't control when or if you will have water damage, there are a few things you can do to minimize your risk.

Water Heaters: Water heaters will not last forever. Over time, corrosion will damage the tank and cause leaks. However, you can prevent this by installing a tray or drip pan under your water heater.
Groundwater infiltration: We recommend installing a sump pump to alleviate groundwater from flooding your home. Install an emergency generator so the pump will always be ready to operate at all times.
Sewer Back-Up: To prevent your sewer from backing up, make sure the main wastewater pipe is fitted with a backflow valve. This valve will need to be inspected regularly by a plumber.

Frozen Pipes

2/10/2021 (Permalink)

Below freezing temperatures for multiple days can wreak havoc on your homes pipes if you are not cautious. Making sure your home is Winter Storm ready is the best way to protect your home.

SERVPRO’s Tips for Keeping Your Home Safe

Make sure your pipes are properly insulated. This includes the outside spigots as well. This an exposed pipe on your home that would potentially cause a water damage.
Let your faucets drip. Moving water has the least potential to freeze. A steady drip would be ideal.
Leave your cabinet doors open. This allows heat to get to those pipes under your sinks. (Keep in mind to put your cleaning supplies in a closet if you have little ones or pets)

If your find yourself in a bind from a burst pipe don’t hesitate to call us. We are a 24/7 Emergency Service.

Water Source

11/9/2020 (Permalink)

A water source can be from anywhere inside or outside your home or business. We have a few tips to help your home be protected from a potential water hazard while you are out of town.

Tips for keeping your home safe from a water damage

Turn your water off at the main valve, if possible

Have someone periodically check your house while you are out of town

Make sure all of your water faucets are off

Do not leave with your dishwasher or washing machine on during a cycle

Take steps to prevent your piped from freezing if you are traveling during the winter months

These are just a few quick tips to think about before traveling. We want to make sure you have peace of mind whether you are at home, on vacation, or traveling for the holidays.

Water Damage Vs. SERVPRO

11/4/2020 (Permalink)

We have had several hurricanes this year. And while we are not along the coast we still get the after effects caused by these storms. We end up with lots of wind, rain, and ground water.

This can cause many stresses on our homes. Employees at SERVPRO are trained on handling each scenario when dealing with water damage. We follow strict guidelines to make sure we don’t cause more damage and to keep your home or business safe from potential peril in the future.

Water left untreated can cause significant mold and other micro organisms to grow. You also do not want to over-dry your home or business. Many materials have some amount of moisture already in them. By over-drying, you can harm the integrity of the material. There is a balance of moisture in the air to the walls and floors. Moisture too high can cause it to be soft and flimsy, moisture too low can cause it to be dry and brittle.

SERVPRO is trained and certified to make sure we know and understand the perfect balance. We are held to the highest of standards to take care of your home without any worries. We understand that water damage can be super stressful. We want to help ease your mind and take some of the stress off of you.

Leak Has Been Found!

4/20/2020 (Permalink)

Water damage can occur in many different shapes and forms. There are times that it is something that happens quickly and all at once and on the other hand it can happen slowly. A customer called me today about a water damage. The damage originally appeared as a leak around the toilet ring. The homeowner changed it out and it seemed to have been fixed. This was a couple of weeks ago. Today he leaned against a wall in his garage and the wall crumbled. Leak has been found! Unfortunately, that’s not how you want to find it but thankfully they thought of us first and foremost. SERVPRO of Dyersburg/Union City is always here for you 24/7, 365. “Like it never even happened.”

No, Just Me

4/13/2020 (Permalink)

Have you ever been sitting at your desk at work and one of the ceiling tiles just crumbled and fell down? No, nobody, just me? Okay, well this happened to me at an office I use to work in. We didn’t think much about it because why would we? We just cleaned up the debris and mess and put a new one up there. What we didn’t know was that water was due to the tiniest little hole in the roof letting just the smallest amount of water drip through to the ceiling tile. We also didn’t realize that this incident would cause many more problems because we didn’t do anything to fix the situation. This caused mold in the ceiling along with under the carpet and the baseboard because it wasn’t dried out properly. Putting a towel down or a little box fan isn’t going to help that kind of situation. So luckily we had SERVPRO on our side to come in and deal with the mold issue we ended up having along with the smallest pinhole in the roof.

I know what you are thinking: that sounds like you could have prevented it. Yes, we could have, but as an outsider looking in that is easy to think. But think about the incidents in your home or office that you play off as nothing or something minuscule and later you figure out that you actually made it worse by sweeping it under the rug.

SERVPRO of Dyersburg/Union City is here for just that. Call us today so we can treat your water or mold issue.

I Have Mold. What Do I Do?

3/25/2020 (Permalink)

There is a lot of confusion and misunderstanding about the topic of mold. Some restoration companies make claims to remove all mold from your home or business. This is false. Mold spores occur naturally almost everywhere. Microscopic spores float along in the air and can enter into your home or business through windows and HVAC units.

Mold is everywhere
Mold thrives on moisture. Mold spores can quickly grow into colonies when exposed to water.
Before mold remediation can begin, all sources of moisture or water must be addressed or the remediation was for nothing and the mold will return.
Mold often produces a strong musty odor.
Higher than normal humidity indoors can support mold growth. It is best to keep indoor humidity below 45%.

If you suspect mold growth in your home or business it is best to call a certified professional like SERVPRO of Dyersburg/Union City to address this situation. Our technicians are trained in how to properly treat each mold strain. We also test the mold to be 100% sure on how to remedy your exact mold type.

My Basement to My Home in Rives is Flooding

3/19/2020 (Permalink)

SERVPRO of Dyersburg/Union City will be by your side during the whole process.

A basement can flood at any time, flooding typically occurs due to heavy rainfall. Basements are inherently prone to flooding since they are the lowest level of the building, typically built partially or entire below surface level.

How do I prepare my basement/home for a possible flood?

Have a qualified professional elevate your furnace, water heater, and electrical panel if these are in an area prone to flooding.
Install “check valves” in sewer traps to prevent flood water from backing up into the drains.
Seal wall in your basement with a waterproofing compound to avoid seepage.

What do I need to do if I notice my home/basement are starting to flood?

Never walk through standing water. You never know if there is electricity running through it.
Turn off utilities at the main switches or valves if instructed to do so.
Disconnect electric appliances.
Do not touch electrical equipment if you are wet or standing in water.
Do not walk through moving water. Even 6 inches of water and have a very powerful current.

What should I do after the flood in my home/basement?

Listen for news reports to learn if the community’s water supply is safe to drink.
Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged.
Stay out of any buildings surrounded by floodwaters.
Return home only when authorities indicate it is safe.
Call SERVPRO to help you get your home mitigated and restored.

SERVPRO of Dyersburg/Union City is highly trained and has the most experience in flood/water damage. We can help you get back in your home. “Faster to any size disaster.”

"Rain, Rain, Go Away, Come Again Another Day..."

3/18/2020 (Permalink)

Your sewage back up doesn't have to stink.

Does anyone else remember the rhyme “Rain, rain, go away, come again another day”? I have been thinking about it a lot during these last few weeks. It feels like we have had nothing but 40 days and 40 nights of just rain. From drizzles to torrential downpours to flooding and throw in some tornadoes as well, it has been what seems like non-stop. It’s safe to say with with all of this rain we have seen it has left Tennessee pretty soggy.

Crazily enough the rain doesn’t just effect the outside of our home. Once the ground gets so wet, wells can’t pump out because the ground is already so saturated. This can actually cause wells to back up into your home through toilets and bathtubs. When this happens it can be an awful mess. This isn’t something you can/want to clean with your typically household chemicals. SERVPRO of Dyersburg/Union City has the perfect solution to help you clean your mess.

We have a team that is biohazard trained. We can remove the sewage, contaminates, and moisture. We can ensure that the structure is properly cleaned, disinfected, and deodorized. We can take care of your mess and get you back, “Like it never even happened.”

How to Restore Water Damaged Documents

3/13/2020 (Permalink)

SERVPRO Can Restore Your Damaged Documents

You wake up feeling really ambitious and decide to arrive early at the office to get some extra work in. As soon as you walk through the door, though, you sense something is wrong. There's humidity in the air and your feet are making a squishing noise. You walk a little further into the room and realize immediately that there has been a leak in the roof after last night's downpour. You look around and water is not only covering the floor, but it has also leaked onto a giant bookshelf you have against the wall as well as into several filing cabinets containing important documents. You feel your heart beating in your stomach and ask yourself if it's possible to salvage these documents.

Our answer is, "Yes, it is!" That is, through SERVPRO's innovative vacuum freeze drying method. We employ the same renowned technique used by the Library of Congress to dry out water damaged books.

What exactly is Vacuum Freeze Drying?
It is the most efficient and effective way to salvage your water damaged documents. The vacuum freeze drying process can be used to recover and restore paper files, books, and photographs as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents, such as after a flood. Sublimation converts solids into gas.

So, to break it down:
As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them and prevent further damage. The water in your documents becomes ice, a solid element. Next, using our Vacuum Freeze Drying Chamber, located in Jackson, Tennessee, we extract the ice by sublimation. That is to say that the ice in your papers becomes a gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze Drying the best method?
Other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

How do I know my items are in good hands?
Once your items arrive at a SERVPRO facility, we guarantee around the clock video surveillance. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

The idea of losing important documents can make you feel vulnerable and frustrated, but SERVPRO specializes in the restoration of water damage. So, call your trusted professionals at SERVPRO of Dyersburg/Union City today at 731-627-6251 and let us make the damage look "Like it never even happened."

How to Restore Water Damaged Documents

3/8/2020 (Permalink)

Our answer is, "Yes, it is!" That is, through SERVPRO's innovative vacuum freeze drying method. We employ the same renowned technique used by the Library of Congress to dry out water damaged books.

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents, such as after a flood. Sublimation converts solids into gas.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze Drying the best method?
Other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

The idea of losing important documents can make you feel vulnerable and frustrated, but SERVPRO specializes in the restoration of water damage. So, call your trusted professionals at SERVPRO of Dyersburg/Union City today at 731-627-6251 and let us make the damage look "Like it never even happened."

Tips to Avoid Frozen Pipes in Winter

2/26/2020 (Permalink)

Follow tips to prevent frozen pipes

Winter is still in full swing which could mean your pipes have the potential to freeze if the temperature drops below freezing; that is, unless you take the appropriate steps to ensure they won't! We have some tips from the Red Cross that are sure to keep your pipes toastier and your wallet a bit heavier.

INDOOR:

Allow the faucet to drip if the temperature drops below freezing.
Open cabinet doors in the kitchen and bathrooms.
Regulate your thermostat to the same temperature during the day and at night. This also goes for times when you are away from home.
Insulate colder areas like attics and basements in your home to keep the heat in.
Consider insulating exposed pipes or moving them to a warmer place.

OUTDOOR:

Wrap outside faucets.
Caulk around pipes where they enter the house.
Disconnect, drain, and remove garden hoses.
If you have any water lines in your garage, keep the door closed.

Even though we do our best to keep our home at its best, sometimes life happens. If your pipes do burst, don't hesitate to call your highly-trained water damage specialists at 731-627-6251! We at SERVPRO of Dyersburg/Union City want to make your water damage look "Like it never even happened."

For more information from the Red Cross on preventing your pipes from freezing, please visit https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html

Tips to Avoid Frozen Pipes

11/11/2019 (Permalink)

Avoiding Frozen Pipes

It's getting cold outside and we have several tips to help you avoid frozen pipes this winter.

INDOOR:

1. Allow the faucet to drip if the temp drops below freezing.
2. Open cupboard doors in the kitchen and bathrooms.

OUTDOOR:

3. Wrap outside faucets.
4. Caulk around pipes where they enter the house.
5. Disconnect garden hoses.

If your pipes do burst, call us - your highly-trained water damage specialists! (731) 627-6251.

We at SERVPRO of Dyersburg/Union City want to make your water damage "Like it never even happened." Call us today and see how we can help you!

Standing Water Can Be a Source of Diseases

11/21/2018 (Permalink)

SERVPRO of Dyersburg/Union City

Staying Healthy Around Standing Water in Dyersburg/Union City:

Any standing water in Dyersburg/Union City can be a powerful source of diseases. Even a small puddle can pose a risk. Floods are worse because there is so much more water.

Sewage, dead animals, and rotted plants can be in flood water. If the flood water is indoors, there might be rotted food.

Viruses and bacteria can cause diarrhea or vomiting. There are many different illnesses that can do that, and they are all exceedingly unpleasant. To reduce your chances of catching something, SERVPRO of Dyersburg/Union City says:

Wash your hands after contact with the flood waters
Wash dirty clothes and towels in hot water. Use bleach if possible
Use bleach or another disinfectanton hard surfaces
Remember that you can shake hands with an infected person and get infected. That means you need to wash your hands before you eat
Do not allow children to play in the flood water
Wash children’s hands before meals
Disinfect toys before letting children play with them

Cuts and rashes can become infected. Protect yourself and others in Dyersburg/Union City:

Avoid flood waters if you have an open rash or a cut
Clean cuts or rashes. Cover them with a waterproof bandage
Clean cuts with soap and clean water
If a cut becomes red, swollen, or is oozing, get medical attention

Links:

https://www.cdc.gov/healthywater/emergency/extreme-weather/floods-standingwater.html

Things to do for Water Damage until Help Arrives

11/19/2018 (Permalink)

SERVPRO of Dyersburg/Union City

If your home or business in Dyer or Obion County has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Dyersburg/Union City Wants You to Remember:

Water logged materials are very heavy
Wet surfaces are slippery
Make sure that electrical power is off before you handle devices
Make sure you are standing on dry area before you turn on electric power

SERVPRO of Dyersburg/Union City suggests that you:

Remove excess water with mops and/or towels
Wipe water from wood furniture or other items
Remove wet cushions. Prop them upright to dry
Hang up rugs to dry
Place foil or blocks between furniture and wet carpeting
Turn on dehumidifiers or air-conditioning if it is safe
Move colored items from wet carpeting
Move artwork to a safe, dry place
Move loose items from the floor or counters
Start drying items ASAP
Remember that mold starts growing within 24 hours
Stay away from rooms that have sagging ceilings

Links:

www.fema.gov

The Ins and Outs of Water Emergencies

10/10/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Dyersburg/Union City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-627-6251

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Dyersburg/Union City

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety in the Floods

9/11/2018 (Permalink)

The rainy season will be here before you know it and with it comes the possibility of floods. Here are a few tips to help you prepare ahead of a flood:

Tip #1: If an evacuation is necessary, turn utilities off at your breaker panel before you leave your home.
Tip #2: Only return home after local authorities say it is okay to do so.
Tip #3: Listen to water advisories and make sure water is safe to drink and bathe in.
BONUS TIP: Post-flood, to prevent carbon monoxide poisoning, use generators at least 20 feet from windows or vents.

About SERVPRO of Dyersburg/Union City

SERVPRO of Dyersburg/Union City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Dyersburg/Union City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dyersburg/Union City.

If you would like to schedule service for your home or business, please call us today at (731) 627-6251!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

AMRT - Applied Microbial Remediation Technician
ASD - Applied Structural Drying Technician
CCT - Carpet Cleaning Technician
FSRT - Fire & Smoke Damage Restoration Technician
IICRC Certified Firm
UFT - Upholstery & Fabric Cleaning Technician
WRT - Water Damage Restoration Technician

Affiliations

Kiwanis

Awards

Bronze Chairman Award

Maintenance Tips for your Washing Machine

2/15/2018 (Permalink)

SERVPRO of Dyersburg/Union City

Washing machines are one of the trusty work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! With that much work, it’s important to be good to your washing machine. Here are some preventative maintenance tips you should perform to keep the work horse running happy:

Did you know your washing machine lines should be replaced every 3-5 years? Each time the machine is turned on or off, the lines are contracting and expanding, which leads to eventual wear and tear. Replacing those line every 3 to 5 years will lead to a happier machine.
Replacing your machine lines are as easy as replacing your outdoor hoses. But, please remember to make sure your water is shut off before you begin, and you are securing them with a wrench.
If you have rubber hoses replace them with stainless steel braided hoses.

If the unexpected happens and your washing machine line springs a leak and causes water damage, know that your local SERVPRO is here to help.

We Answer the Phone Ready to Help

Call Today (731) 627-6251

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dyersburg/Union City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
How did you hear about SERVPRO of Dyersburg/Union City?

About SERVPRO of SERVPRO of Dyersburg/Union City

Get ready for winter weather

12/5/2017 (Permalink)

Are you ready if winter strikes at your home, business, or church?

We want you to keep the holidays merry and bright and your property safe. But what happens if disaster does strike during the most wonderful time of year?

As much as we love snow and a hot chocolate by the window, winter could bring freezing rain, sleet, winds and other conditions that could cause serious and costly damage to your property. Our suggestion? Be prepared to face winter weather.

Before colder weather hits, why don’t you think about taking these precautionary measures to protect your property?

Check your property for branches that could fall in case of wind, heavy rain, ice, and snow. They could cause damage to your property and potentially injuries to your family members.
Your roofs, water pipes, and gutters must be clear. Gutter waterspouts should be directed away from your building. Make sure they are free from branches or leaves from this fall. It’s important you verify that there is a proper drainage to alleviate flood hazard potential.
Check your handrails, stairwells, and entryways to prevent slippery incidents from happening. Putting mats in those areas could be a great help.
Allow water to drip through your pipes when temperatures drop below freezing. If the pipes are under a cabinet, leaving the cabinet doors open will prevent the pipes from freezing as they are in contact with the warm air from inside the house. If you have outdoor faucets, you could shut the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Tell your local church or business that SERVPRO of Dyersburg/Union City can complete an Emergency READY Profile® (ERP) for free. The ERP would provide them with a plan to get back in business fast following a disaster. When winter weather strikes, call your local SERVPRO of Dyersburg/Union City to strike back.

We Answer the Phone Ready to Help
Call Today - 731) 627-6251

What to Expect

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of SERVPRO of Dyersburg/Union City

Meet Our Crew

Congratulations to our four new Water Damage Restoration Technicians

9/1/2017 (Permalink)

Mike Jeter and Taylor Callens.

Who to call when water problems arise, such as floods, broken pipes or malfunctioning appliances? SERVPRO has the most professional team in the market!

From Monday August 14th to Wednesday August 16th, 2017, Dustin Murdock, Mike Jeter, and Taylor Callens headed to Gallatin, Tennessee, to follow the Water Damage Restoration Technician course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This SERVPRO certification is necessary for the inspection, cleaning, and restoration industries.

These classes are designed to provide restoration personnel a better understanding of the mitigation work they perform. It gives them a better concept of how to best mitigate a water damage, it’s effects and techniques for drying of structures.

The three-day course gives residential and commercial mitigation technicians the science behind the drying to understand the procedures necessary to deal with water losses, sewer backflows, and identify mold.

This type of training allows our team to operate effectively moisture detectors and water extractors. Manual dexterity and good teamwork skills are also necessary to safely and to effectively accomplish their tasks.

We are very proud of our mitigation team members. Congratulations!

What to do when your important documents got water-damaged

8/22/2017 (Permalink)

Vacuum Freeze Drying Chamber, located in Jackson

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage. The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

Faster to your Dyersburg/Union City Water Damage Event

8/29/2016 (Permalink)

SERVPRO of Dyersburg/Union City provides 24-hour fire and water damage restoration service in Dyersburg/Union City

Faster to Any Size Disaster

Need Emergency Service? Call Us 24/7 – 731-627-6251

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Dyersburg/Union City

Water Woes At Office

2/4/2016 (Permalink)

Water Does Not Stop The News

A water connector broke in the back of the The Lauderdale County Enterprise in January of this past year. Much to our surprise they actually placed our response to their office on the front page of the paper. We were honored and they took time out of their day to write about our visit to their office. We have included a the article and a picture as well.

Volume 133-Number13

The offices of The Lauderdale County Enterprise were damaged Tuesday, January 19th after a water connector broke in a back office. Before crews with Ripley Gas, Water, and Wastewater, Ripley Fire Department, and the office staff could shut the water off, waves of water covered the front office floor and most of the remaining building. After a quick call to SERVPRO of Dyersburg/Union City, work began within an hour of the first call to dry the affected areas and begin the restoration work. Despite water around the desks, our staff did not stop working on the paper, getting it ready for printing, and never missed a beat. While the office will attempt to remain open through the week, we will be closed Friday, January 29th as restoration begins in the front opens Monday,we just ask that customers take precautions around the many cords and disarray.

If you have a fire or water emergency, please call us now at (731) 627-6251

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What to do when your important documents got water-damaged

Other services from the Document Restoration Team

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